Privacy Policy


THE GREEN FAMILIA respects the privacy of our on-line visitors and recognises the importance of providing a secure environment for them. We have adopted an On-Line Privacy Policy that guides how we collect, store, and use the information you provide us. This Privacy Policy details how THE GREEN FAMILIA safeguards the privacy of its on-line visitors and does not apply to information that may be collected by THE GREEN FAMILIA off-line. Please note that when you link to other sites from a THE GREEN FAMILIA website, this Privacy Policy does not apply to, and cannot control the activities on, those other sites. To protect your privacy, we have voluntarily undertaken this privacy initiative and our website meets established online information collection and use practices.

This Privacy Policy will tell you:

* What websites and information covered by this Privacy Policy.

* What personal identifying information may be collected.

* What other types of information may be collected.

* How your personal information may be used.

* Who is collecting your information.

* With whom your information may be shared.

* What choices you have regarding the collection, use, and distribution of your personal information.

* What cookies are and how they may be used.

* What are internet protocol addresses.

* What to do if you want to correct, delete or review your personal information.

* How secure your personal information is.

* What to do if you have a question or complaint.

If you have any questions, complaints, or comments regarding our privacy policy statement or policies, please contact our Privacy Policy Administrator at info@thegreenfamilia.co.uk.

What does this Privacy Policy apply to?

* www.thegreenfamilia.co.uk

Please note that this privacy policy applies only to information submitted and collected online through the websites listed above, and does not apply to information that may be collected by THE GREEN FAMILIA offline. In addition, this privacy policy applies only to sites maintained by THE GREEN FAMILIA and not to websites maintained by other companies or organizations to which we link. THE GREEN FAMILIA is therefore not responsible for the content or activities provided on such sites.

What personal information is collected?

THE GREEN FAMILIA only collects personal information on a voluntary basis. If an on-line visitor submits information to THE GREEN FAMILIA, it will usually take the form of either: (1) the purchase of goods or services though our on-line stores, if we provide a store, (2) e-Newsletter registration, (3) competitions, (4) a reader complaint, and (5) surveys. Personal information collected may include your name, home address, and e-mail address. We do not require this information to gain access to our sites, however, you will not be able to utilise certain features that require registration or receive materials such as newsletters unless such information is provided.

Visitors purchasing products or services through our on-line stores will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses.

Please note that, depending on the THE GREEN FAMILIA site that you are visiting, many of the activities listed above may not be available and, as such, personal information may not be collected.

What other types of information may we collect?

For some activities, we may ask you to create a username and password. In addition, your web browser or client software may transmit certain geographic information or information regarding the capabilities of your computer to THE GREEN FAMILIA. THE GREEN FAMILIA may use this information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, THE GREEN FAMILIA may use such information for security or enforcement purposes.

How do we use your personal information?

The personal information you provide THE GREEN FAMILIA will allow us to fulfill the purpose it was provided for; alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of upgrade opportunities, competitions, promotions, or special events and offers. Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.

Please be advised that personal information submitted by individuals acting solely in a business capacity (e.g., personal information contained in job applicant’s resume) is not subject to the uses set forth above or to any other practices stated in this Privacy Policy.

Who is collecting your information?

When you are asked for information while on the THE GREEN FAMILIA site, you are sharing that information with THE GREEN FAMILIA. In addition, some services are provided in conjunction with partner companies. If another company other than THE GREEN FAMILIA is collecting your personal information, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.

Please be aware that advertisers or websites with links to our sites may collect personal information about you. And remember, this Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites.

With whom may your personal information be shared?

THE GREEN FAMILIA may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze, and/or store data. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us. We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Service or Use Agreements for a THE GREEN FAMILIA site or product, or may be causing injury to or interference (intentionally or unintentionally) with THE GREEN FAMILIA rights or property, other users of a THE GREEN FAMILIA site or product, or anyone else who could be harmed by your activities.

As with any business, your personal information is also an asset of THE GREEN FAMILIA and will become part of our normal business records. We will not sell your personal data to any third party. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to THE GREEN FAMILIA’s successor or assign.

THE GREEN FAMILIA sites may also have message boards, comment facilities, and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board or chat area, please be aware that the information is being made publicly available on-line and the user does so at his or her own risk.

What choices do you have regarding the collection, use, and distribution of your personal information?

THE GREEN FAMILIA attempts to allow you to control the way that we use personally identifiable information that we might obtain. At the time you provide personal information, THE GREEN FAMILIA may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the “mailings” THE GREEN FAMILIA may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.

If at any time you wish to opt out of receiving information from THE GREEN FAMILIA(via e-mail or postal mail) about new products, services, or promotions, you can do so. You may contact us at THE GREEN FAMILIA, Artlight Design, Suite 1 & 2 Newton House, 5 King’s Yard Lane, Gibraltar. You can also contact us by e-mailing us at info@thegreenfamilia.co.uk. Please indicate what publications or services you no longer wish to receive so that we may better address your needs.

What are cookies and how are they used?

Cookies are a feature of your Web browser that allows Web sites to transfer bits of information to your computer for record-keeping purposes. A cookie stored on your computer can be used to “remember” things like your password, or that you have already registered. This allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or registration. In addition, THE GREEN FAMILIA may use cookies to retrieve user information for promotional, marketing, or security purposes.

What are Internet protocol addresses?

An Internet protocol (“IP”) address is the unique number assigned to your server or Internet Service Provider (“ISP”). THE GREEN FAMILIA may track such IP addresses for system administration, to report aggregate information, site tracking, or to prevent our servers from being abused.

What to do if you want to correct or delete your personal information?

If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, please contact THE GREEN FAMILIA, Attention: Privacy Policy Administrator, at THE GREEN FAMILIA, Artlight Design, Suite 1 & 2 Newton House, 5 King’s Yard Lane, Gibraltar. You can also contact us by e-mailing us at info@thegreenfamilia.co.uk.

How secure is your personal information?

While THE GREEN FAMILIA takes reasonable steps to secure your personal information, no system is fault proof. If THE GREEN FAMILIA’s security systems are breached THE GREEN FAMILIA may attempt to notify you electronically and, by using the Service and/or providing personal information to us, you agree that we can notify you electronically. THE GREEN FAMILIA may post a notice on the THE GREEN FAMILIA Web Site if a security breach occurs. If this happens, you will need a web browser enabling you to view the THE GREEN FAMILIA Web Site. THE GREEN FAMILIA may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at info@thegreenfamilia.co.uk. If your email address changes and you have provided THE GREEN FAMILIA with personal information, you should notify THE GREEN FAMILIA at info@thegreenfamilia.co.uk so that we can communicate with you if necessary.

What if I have a question or complaint?

If you have any questions or wish to file a complaint, please feel free to e-mail us at info@thegreenfamilia.co.uk or send a letter addressed to Privacy Policy Administrator, at THE GREEN FAMILIA, Artlight Design, Suite 1 & 2 Newton House, 5 King’s Yard Lane, Gibraltar.

By using this Website, you signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this site. This Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes. If we make a material change to this Privacy Policy, we will notify you by posting the change on this website or in this Privacy Policy and, if necessary, give you additional choices regarding such change. Your continued use of the THE GREEN FAMILIA website will signify your acceptance of these changes.

This Privacy Policy was last updated on and became effective August 4th, 2008.

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